About the Service Division
Company & Organisation
Established in 1972, European Instruments has grown steadily to become a leading independent company in the UK that specialises in the delivery of maintenance and calibration services for :The division is headed up by our Technical Director, who is assisted in the management of the department by our Calibration Manager and regional Service Supervisors. The field based team comprises of multi-disciplined engineers who are based at strategic points around mainland UK. Located at our head office in Oxford, our in-house based team provide a technical support role for our external engineers, repair service and deliver our internal calibration services for pipettes and weights.
Traceability & Certification Types
To ensure compliance with your own quality systems and have confidence that your instrument is measuring accurately, it is essential that your supplier of calibration services can demonstrate traceability of the standards used. Through documented procedures and calibration certification European Instruments can demonstrate traceability all the way back to the relevant International Standards. We offer 2 choices of calibration certification : 0438 | UKAS Certification European Instruments has been granted ISO17025 accreditation by the United Kingdom Accreditation Service (UKAS) to issue UKAS calibration certificates for weighing equipment, mass and volume. Subject to its stringent requirements, UKAS certificates of calibration form part of the National Measurement System of the United Kingdom. Why should you have UKAS certification?, Find out more (PDF) What are the business benefits of being UKAS accredited, Find out more | |
 | ISO Certification A standard level of certification which meets the requirements of those organisations who operate in accordance with ISO 9001. |
Commitment to Quality
Quality Assurance has always received the highest priority at European Instruments and the company is registered to BS EN ISO 9001:2000. Our registered quality system covers all aspects of our business operation and ensures strict adherence to documented procedures.Manufacturer Authorised Service Agents
We are trained and technically supported for repair and maintenance by a wide range of manufacturers. This ensures :- Technically competent for repair and service of a wide range of equipment both out in the field and back at our head office in Oxford
- Supply of authorised spare parts
Choice of Agreements
European Instruments will provide a tailor-made service and calibration agreement to meet your specific needs or you can choose one of our Service Plans. The Standard Service Plan provides a non-inclusive service at agreed intervals for a fixed price, which can also include certification. Breakdown call outs and spare parts are charged at agreed rates. The Managed Maintenance Plan is particularly suited to the larger user, as it offers a fully inclusive guaranteed maximum price and features a rebate scheme. It reduces paper work and administration time but at the same time the client retains complete control over the maintenance agreement. We would be pleased to advise you on the most cost effective plan to suit your needs, but whatever you choose you can be assured of the highest standards of quality and expertiseValidation and Installation Service
We offer a range of installation for new equipment purchases: standard and UKAS. We also able to offer a validation service for weighing equipment and ductless fume enclosuresSo Why Use Us?
